The Quick type: if you are looking for a distinctive engagement ring or unique anniversary present, Leibish & Co. has actually a robust stock of high-quality, colorful, and conflict-free expensive diamonds and gemstones. The family-run business was running online since 1998 with a personal touch that contains attained repeat business the world over. Leibish & Co. makes it simple purchasing loose rocks or even use its free of charge “Design your” tool to create the ideal piece of jewellery alive. With years of expertise and strong workmanship under its gear, Leibish & Co. is on the brink of broadening the supply to watches and other accessories.
When Leibish Polnauer launched his first on-line diamond company in 1998, it got nearly the full day to publish one image and information to their site â but he had been a visionary whom watched possible into the fledgling field of e-commerce. “as he sees the potential in a notion, he can try everything in the power to progress with-it,” mentioned Benji Margolese, Director of Content promotion for Leibish & Co.
Leibish developed a fruitful, family-run process together with spouse and kids serving in leadership positions. They have grown a fruitful online business with offices located throughout the world. Leibish & Co. is actually a leader in distinctive coloured diamonds and gems which happen to be hard to find elsewhere. The expensive diamonds will also be conflict-free, basically a significant factor for all consumers.
“individuals come to you since they find anything somewhat different, some thing a little more special than what everybody else has actually,” Benji mentioned.
While Leibish & Co. offers high-quality old-fashioned expensive diamonds, the business focuses primarily on colourful, special jewelry. Whenever requested precisely why the organization provides these a high client return price, Benji quickly pinpoints the reason why.
“It’s a combination of exceptional products, fantastic service, and jewelry created on the greatest amounts of brilliance,” he said. “The jewellery we make just isn’t your daily, mass-produced version of product. Each piece is custom-made to completely fit the diamond or gemstone picked of the customer.”
Children Affair With private Service
Leibish & Co. is a real family business, with Leibish’s loved ones playing essential roles inside business.
Leibish functions as Founder and chairman regarding the business, while his girlfriend, Rosi, could be the business’ Activities Manager. Their unique eldest child, Chavi, functions as top honors Jewelry Designer â which can be a huge obligation since custom precious jewelry accocunts for more than 50percent with the businesses company, Benji mentioned.
Leibish’s eldest boy, Yossi, could be the CEO of Leibish & Co. Another boy, Shmulik, who is a graduate associated with the Gemological Institute of The united states, will be the main Diamond Buyer for any business. “Shmulik is, truthfully, certainly most talented tone diamond experts in the,” Benji said.
Leibish’s boy Itzik may be the businesses COO and runs its ny company on Fifth Avenue. Yoni, that is the youngest of Leibish’s five children, may be the businesses CFO.
“As one of the longtime people in the team, I am able to tell you that, even though there isn’t any connection, they think about me, as well as others, section of their loved ones,” Benji stated. “everyone bring our very own knowledge on the business, but work together to consistently develop the organization.”
Clients are also treated like family members at Leibish & Co., the spot where the business invests fuel into personal solution and income. “If you have ever managed one certain representative, like, this is the same individual you’ll constantly cope with, regardless of what you will be phoning or composing in approximately,” Benji stated. “do not rely on moving consumers around to various divisions when they have a question or specific concern they wish to manage.”
Customers originate from throughout the World
Leibish features many distinct customers: discover customers, exactly who largely shop through web site, merchants, and those when you look at the trade business, which usually look at the company’s main practices in New York, Israel, and Hong-Kong.
A great deal of Leibish & Co.’s customers are through the usa. Their subsequent preferred audience is Canada, followed by great britain, Australia, Hong-Kong, plus the remainder of European countries.
Clients at each and every phase of existence shop at Leibish & Co., though most are within ages of 35 and 54, Benji mentioned. Additionally, the company garners about 300,000 internet site check outs each month â and helps to keep a lot of the consumers coming back.
“with well over a 70% return consumer score, we remain extremely well-known companies within market,” the guy mentioned.
Colorful Diamonds & Gemstones With a “Design your personal” Option
Leibish & Co. stocks high-end jewellery, but in addition maintains inventory freedom, specifically for web customers, Benji mentioned. The business sells a huge selection of free expensive diamonds and important gemstones, but its important goods are personalized precious jewelry designs.
“We hold extreme collection of multicolor diamond and gem jewellery, with a few with the rarest hues actually observed,” the guy said. “we’re recognized well by our very own bread-and-butter services and products â yellow diamond and pink diamond involvement rings. However, we sell expensive jewelry of almost every color, and important gems â including sapphires, emeralds, and rubies. We sell precious jewelry constructed with colorless diamonds, too, but all of our expertise is in the realm of color.”
For clients who have one thing planned and need help making it an actuality, Leibish & Co. supplies a “Design your own personal” precious jewelry device, which Benji stated is actually its top product.
“normally, while looking for a particular piece, individuals frequently desire particular stones and establishing types they will have already dropped in deep love with,” he stated. The “Design your personal” instrument makes it possible for clients to construct an item utilising the rock, setting, and material of their option.
“permits these to deliver their fantasies to life â with the knowledge in workmanship,” Benji told you.
Accessories & brand new Online Tools waiting for you for Leibish & Co.
whilst seems toward the long term, Leibish & Co. is actually slowly changing toward higher-ticket things and more product assortment. The firm feels comfy branching off to new products due to the determination and love it pertains to perfect its recent designs.
“we talked-about adding a lot of different extras â for example luxury watches, handbags, as well as pens,” Benji stated. “But we decided to wait until we initially perfected our very own main collection of product, that will be expensive jewelry.”
Leibish & Co. can also be researching ways to carry on refining their preferred internet site, too. One of the ways it intentions to enhance the on-line knowledge is by introducing augmented reality attributes, which will offer virtual consumers a lot more of an in-store knowledge.
As a business enterprise featuring its roots in colorful diamonds and e-commerce, Leibish & Co. will continue to innovate in a conventional sector which views change while the exception to this rule, perhaps not the rule.